You might be used to your current connection and its limitations or not want to deal with the hassle of contacting your provider: but you might be getting taken advantage of.
People don’t like feeling that they might not be getting value for money, but sadly that’s often true in the connectivity industry. If you’ve had your deal for a long time, then the likelihood is you’re grossly overpaying for the speed you get. For example, if you’re in a rural area then it’s likely they are using your destination as an excuse not to offer you a quality service.
Broadband providers often encourage long-term relationships through offering “exclusive-upgrades” and “only-for-you promos”. These are rarely a better deal and aim to pressure you into long contracts through limited time offers.
You may also be getting hidden and unnecessary contract charges such as engineer and installation fees, punishing you for when their service doesn’t work.
An important thing to check with your current internet providers is how their engineers are rated. For business or home use, internet downtime can grind your work productivity and entertainment to a halt. TrustPilot rates Openreach (the installation and repair team for BT) only 1.7 stars.
They spread their team too thin and leave people waiting without a connection for too long, as it could be said that they don’t value your business as they are too big to fail.
Going the extra mile to keep you connected.