Xelion are a multi-award winning cloud telephony provider dedicated to meeting real consumer demands.
The Xelion Cloud Voice product enables businesses to collaborate all of their communications into one single-user interface. Through the consistent integration of partner feedback, the product operates seamlessly in SME businesses with a combination of essential features such as call recording, instant messaging, call routing and many more.
Since the start of the pandemic, applications such as Microsoft Teams and WhatsApp have become even more paramount to employee communication and therefore the success of a business venture.
To keep up with the ever-evolving consumer trends, Xelion have been busy delivering high-quality updates and new features such as Microsoft365, Teams and WhatsApp integration.
With the new Microsoft upgrades, consumers are able to utilise the functions of Microsoft Teams underpinned by Xelion’s call routing and platform features. And with the newly added components, calls from Microsoft Teams can be made without the compulsory Microsoft phone system license or bolt-on charge.
All of this making it incredibly easy for the end user, as the new features allow for the most convenient method of communication for each individual customer.
The full list of new Xelion features in the last 12 months can be found here.
Moving forwards, Xelion are moving towards the release of their next updated Xelion 8 product. This includes new desktop and mobile apps and new collaboration services.
Exciting times ahead – especially for those businesses that have complex business models and user experiences to ensure your employees are empowered with simple and inclusive communication methods.
For more information on Xelion Cloud Voice and how your company can streamline their internal and external communication endeavours, fill out the form on our Contact Us page.